Welcome to Lockhart Shire Council

Home of the True Country Spirit

Lockhart Shire nestles in the heart of the Riverina and is one of the regions most productive agricultural and pastoral areas. Of strong pioneering heritage and steeped in history, Lockhart Shire's main towns and villages include Lockhart, The Rock, Yerong Creek, Pleasant Hills and Milbrulong. Each community has it's own unique character and history, and the Shire offers visitors a relaxed country atmosphere steeped in history.

Lockhart is centrally situated 62kms south-west of Wagga Wagga, 62 kms east of Narrandera and 105 kms north of Albury. The Rock is on the Olympic Highway 25 kms south of Wagga Wagga with Yerong Creek another 15 kms down the Highway.

Council is mindful of community consultation and when required public meetings are held to assist with this process. Current community consultation meetings

ROCKOOSH Preliminary Enrolments 2016 Now Open

Please follow the link below to view information regarding ROCKOOSH, a new Before and After School Care Program within the Shire (which will be conducted at The Rock Central School), and to download a preliminary enrolment form for 2016.

Information for Lockhart Residents Encountering TV Reception Issues following the Upgrade of the Telstra Communications Tower

28 September 2015

The upgrade of the Telstra Communication Tower from 4G to 4GX has jammed the TV reception for some residents in Lockhart. For those residents affected, the upgrade is similar to any other technological advance, for example, the need to upgrade from analogue to digital TV, or the occasional need to upgrade your mobile phone because of new technology.

In this case, a change to the masthead amplifier on your TV aerial will most likely be needed, or if that is not the case, something similar is likely.

To remedy the problem, call your local service repair person who will investigate and advise on your individual situation. The Lockhart contact is Ian Firman, phone 6920 5406.

Unfortunately, both Telstra and the Federal Government have denied any liability for individual costs associated with this issue.

Spokespersons from both Telstra and Sussan Ley’s office advise that the situation in Lockhart is far from being unique, the same situation applying wherever this upgrade to communication towers takes place.

Individuals who wish to complain about this should go to the Australian Communications and Media Authority (ACMA) website www.acma.gov.au and follow the prompts to register your response.

Council has registered its dissatisfaction with Telstra’s lack of notice provided to residents about possible effects to TV reception in advance of the communication tower upgrade, to both Telstra and ACMA.

2 October 2015

A response to our enquiry to ACMA has now been received as follows:


Television Reception impacted in Lockhart by commencement of 4G mobile broadband services

The ACMA has conducted an investigation into the recent television reception problems in Lockhart. It appears that both Telstra and Optus commenced their 4G mobile broadband services between 7 and 10 September in Lockhart which coincides with when television reception problems started. As Telstra and Optus 4G base station are located within or near the township of Lockhart and the township receives fringe television services, then it is likely some households may be experiencing television reception problems by what the ACMA terms “4G signal overload”.

Lockhart receives its television coverage from either the South Western Slopes/Eastern Riverina (Mount Ulandra) or the Upper Murray (Mount Baranduda) broadcast sites, which are both located around 115-120 km away from Lockhart. The coverage from both sites are at fringe levels, such that most viewers would use tall masts and signal boosters to receive reliable signals. Combination of a fringe TV signal coverage and widespread use of signal boosters could cause a larger than usual number of households being affected by signal overload from 4G mobile broadband services.

Reception problems can occur when masthead amplifiers (signal boosters) pick up signals from frequencies outside of those designated for TV broadcasting. This is only likely to occur for households that:

  • 1.       are within 1 km of a 4G mobile broadband base station;
  • 2.       receives UHF television services, in this case from Mount Ulandra;
  • 3.       have a masthead or distribution amplifier (also known as a ‘signal booster’); and
  • 4.       the TV antenna has a direct line of sight  to the mobile base station.

Viewers being impacted by 4G signal overload will most likely have all services affected and typically have either severe pixilation or no television reception at all.

Affected households will need to contact an antenna installer as there are several ways to fix the problem, including:

  • 1.       reducing the gain setting on their masthead amplifier;
  • 2.       installing a simple 4G filter at the appropriate point in the receiving installation;
  • 3.       replacing the masthead amplifier or antenna with one that has the built-in 4G filter; or
  • 4.       point VHF only antenna to Mount Baranduda and remove UHF antenna.

The ACMA has contacted an antenna installer, who confirmed that affected viewers receiving their television signals from Mount Ulandra (broadcasts on UHF channels) can restore their reception by installing a 4G filter. The installer also confirmed that viewers who receives their television signals from Mount Baranduda (broadcasting on VHF channels), are not affected if they do not have a UHF antenna.

Whilst it is likely that 4G signals are causing viewer’s masthead amplifier to overload, mobile carriers are operating within their licence conditions and have no legal obligations to resolve any television reception problems they cause. The Radiocommunications Act does not provide for compensation in these cases and whilst technical solutions are immediately available, there is unfortunately no government scheme or mechanism to provide compensation to affected viewers.

The mobile carriers are also not obligated to disclose in advance the start date of their 4G services. Both Telstra and Optus treat their network rollout information as commercial in confidence.

Information explaining the link between mobile broadband rollout and television reception is available from the ACMA website at: http://www.acma.gov.au/Citizen/Consumer-info/My-connected-home/TV-reception/whats-the-link-between-mobile-broadband-and-tv-reception.

The ACMA has a general factsheet Getting the most out of your digital television reception that includes useful information.

General information on improving television reception is available from the ACMA’s television reception web portal at: http://www.acma.gov.au/tvreception


This response has prompted Council to also register its dissatisfaction with this situation with the Telecommunications Ombudsman, in the hope that some positive outcome may result.

Rod Shaw
General Manager


Please follow the link below to view Council's Fit For the Future Submission which was posted on the IPART website on 26 June 2015.


For Recent News please click here.

(Includes any Policies currently subject to review)